Can I install Dragon on multiple computers?

Installing Dragon on multiple computers
[post updated 6 January 2019]

Do your own more than one computer?

If you do, you are probably interested to know whether you can install Dragon on both your laptop and your desktop computer. I frequently get asked if it is allowed to install Dragon speech recognition on multiple computers.

 

When can I install Dragon on multiple computers?

Much depends on the version of Dragon that you own. According to Nuance, the manufacturer of Dragon, the most recent versions of the software may be installed on multiple computers.

NOTE: Sadly since the writing of this article, Nuance has discontinued it’s Dragon for the Mac software. So I have removed that information from this blog post.

What about Dragon for Windows PC?

And then there’s the Dragon for Windows PCs, about which Nuance says the following on their website:

Copied from Nuance website on 6 January 2019

How many computers can I install Dragon on?

Information:

For previous consumer editions of Dragon speech recognition, like Home and Premium Editions, Nuance grants one license of the software. This means Dragon can be installed on one computer located at one physical address. Installation on a secondary computer for back-up purposes is also permitted.

However, the license is per user, not per machine. A licensed speaker is permitted to create and use multiple voice profiles, and these voice profiles can be stored on one or more computers.
A separate license, however, must be purchased for each additional speaker whose voice profile(s) are being used by the software.

It is important to remember that each installation has to be activated on the Nuance server. It doesn’t actually say so in the above information, but the number of times you can install the software is limited.

In the past I’ve been told the software could be installed on five different computers, but more recently I’ve heard you can’t do more than three installations. Personally I haven’t run into issues with too many installations, but I don’t install Dragon on that many computers.

Finally, don’t forget that only one person is allowed to create speech profiles on those computers, otherwise a separate license must be bought.

Disclaimer: I do my best to provide accurate info, but in truth I don’t know how accurate it is. Also, I won’t be able to know if the terms have changed, so this post may not reflect the most current information. Always make sure to check with Nuance for the most current terms and conditions for using Dragon. You’re responsible for your own use of the software.

Janneke den Draak

Janneke den Draak

Hi, I'm Janneke and I'm your go-to person for Dragon speech recognition software help.

When I got severe repetitive strain injury issues over 20 years ago, I didn't want to give up using the computer. So I learned all about controlling the PC with speech recognition and dictating my documents and emails.

I've now been a speech recognition software trainer and consultant for almost two decades, teaching over 2000 people handsfree productivity!

My online courses offer self-paced learning and I also love running my membership for Dragon users. For those in need of an intensive training or custom speech command creation, I am available for one-on-one calls.

22 Responses

  1. Hi Janneke,

    As I work with languages I need to use Dragon in Spanish and English. My employer has ordered the Spanish Copy Dragon Pro Individual v15, which apparently comes with English also, but I have three questions:

    1. My undrestanding is that I will need to create a different profile for each of the languages. Is that allowed on a single license?
    2. I want to be able to use Dragon on my desktop PC as well as on Windows Surface tablet. Again, will the same licence be valid for both?
    3. The Surface tablet does not have a disc drive. Will I be able to install the software form the boxed pack provided?

    Many thanks,
    Maria

    1. Hi Maria,

      Thanks for your questions. I’ll reply to the best of my understanding of Nuance’s license’s agreements. The caveat is that I am not qualified by Nuance to interprete their rules, so for 100% certainty you’d have to check with them.

      1. Yes, the Spanish version should come with Spanish and English language modules and it is allowed to create several speech profiles in both languages as long as you are the only speaker.
      2. Yes, it should be no problem to have the software installed on both devices, as long as you are the only speaker.
      3. Yes, Nuance will provide you with a downloadlink (it might be this one). If you don’t manage, you can call Nuance support and they should be able to help you out.
      4. Hope this helps you out. If you ever need any help setting up and/or learning to use Dragon, don’t hesitate check out my offers.

        Happy dictating!

    1. Hi Jacqui. Great work you do with the assistive technology. So valuable.

      I’ll be mailing you separately to discuss your question.

    1. Hi Charles, as I understand the rules, you can. As long as you make sure you’re the only one using the software.

      But this is my interpretation of Nuance’s rules and (disclaimer) not legally valid advice.

  2. Hi Janneke,

    I am running on Windows 10 and Microsoft Office 365.

    Is Dragon 13 compatible?

    What is the lowest Dragon version is compatible with Windows 10 and Microsoft Office 365? I want to use a lower version because I have been using Dragon since version 3, but after version 7, the recognition accuracy drops for me with every later version installed. I am now on version 15 and sometimes it is totally unusable. Other times it is impossible to train or add new vocabulary. As a result, my user profile doesn’t improve with additional use. In fact, prior to starting this new user profile last week (which is also not always working), my last user profile had not been saved for over a year of usage because after each saving, the recognition accuracy deteriorates.

    But I digress. My questions are simply:

    1. Is Dragon 13 compatible with Windows 10 and Microsoft Office 365?

    2. What is the lowest Dragon version is compatible with Windows 10 and Microsoft Office 365?

    Thanks.

    1. Hi Leslie, Sorry for the later reply: my email client suddenly decided that comments on my site were spam. I do not agree, as I think you have a very valid question.

      As far as I know, Dragon 13 still works fine on Windows 10 and I’ve also seen it work with Office 365. However… Office 365 has new versions coming out regularly and you’re not always aware of new updates. It’s not inconcievable that at one point that particular combo will stop working.

      Hope this helps and good luck with your setup.

  3. Hey, great post, thanks!

    I had an older version of dragon but lost it at a system wipe and can’t find the key. Anyway I am about to buy Dragon 13 home addition. Both my partner and I use it, seems odd we’ll have to purchase 2 licenses. Will the server pick up on the fact that our voices are different?

    1. Hi Robin, I’ve never found any indication that Dragon can distinguish between different voices. It’s not a ‘voice recognition’ program as such. It doesn’t know: “this is Peter’s voice”. Rather it is ‘speech recognition’. So it recognizes and transcribes the words that are spoken.

      Having said that, you shouldn’t use a single user profile for different people, as Dragon does adapt to each individual speaker.

      1. Thanks alot!

        I installed dragon, can I delete the installation folder that is in my downloads folder? It is huge! (it is like 3.5 GB, while the Nuance folder in program files is only 800 mb)

        Best,

      2. For sure, you can delete the downloaded installation file. After installation, the install files can be removed. Unless you installed the program in the download folder, of course 🙂

        The Program files folder is not the only folder where Dragon has information. It also has info in your personal AppData folder and in the general Program data folder directly under C:.

  4. hello, I want to get dragon speak for my son to use with sonocent have you heard of it?
    It integrates with sonocent 100 percent. My concern is he is using it for class and recording different professors? will dragon speak be able to recocgnize the different voices?

    1. Unfortunately I’ve not had good experience with transcription results of ‘random’ speakers. Dragon is really good if the recording was made by someone who dictates: speaks clearly, doesn’t say ‘uh’, doesn’t repeat half words or sentences, etc.

      Also results are much better when Dragon is familiar with the words that are used.

      Recording quality is also important for good transcription results.

      You certainly can give dragon a try, but I wouldn’t expect too much of it.

      Most of my student clients end up listening to the recording of the lecture at double speed later and then dictating their own notes.

  5. If you instal dragon on two machines, is your user profile (and I assume the data behind it) automatically transferred over. Essentially, are user profiles stored on a nuance server?

    1. Hi Gary,
      No, they are separate installs and your user profile is normally stored on your local PC. Hope this helps.

    1. Hi Diane,
      First of all I’m not the manufacturer and also not a lawyer, so I can give you my thoughts, but can primise I’m correct.
      It doesn’t say anything about the backup needing to be in the same location, so my guess would be it doesn’t matter.
      Hope that helps.

  6. I have Dragon Premium 13. I have installed twice in the same computer because I have changed the hard disc. Now I had to re-installed Window and also Dragon. Should I activate it or it will stop working? It says that if I do not activate it, I can use it only 5 times. Thank you for any help about it.

    1. Hi Shichita, Yes you can go ahead and activate the software. If you installed multiple times on the same computer and you cannot activate anymore, Nuance support will help you.

      The limit is really to prevent illegal use of the software and I haven’t heard yet of Nuance refusing to help if you honestly ran out of installs.

      But I think you will be fine to just activate it.

      I’d love to hear back if you managed to get it working again.

    1. Unfortunately not, Peter.

      You’ll have to get the software from either your DVD or download it from the original place where you bought it. If you purchased from Nuance directly and you don’t have the download file anymore, I’d recommend contacting their support. Perhaps they can help you.

      You can find your current installation key (sometimes they call it serial nr) by clicking in the DragonBar on Help -> About Dragon. That’ll open a splash screen with info on your installation and below the version name you’ll see the long install key number. Save a screenshot of it so that you can always refer back to it.

      But you’ll still have to get your hands on the actual files for installation.

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